Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and disclosed by MyStore18.com Shop.

Please read the following statement to learn about our information collection and dissemination practices.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by MyStore18.com as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

- COLLECTION OF PERSONAL DATA

Information including, but not limited to, User name, address, phone number, fax number, email address, gender, date and/or year of birth and user preferences (“Registration Information”) may be collected at the time of User registration by the Platform.

We record and retain details of users’ activities on the Platform. Information relating to communication or transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information, any dispute records and any information disclosed in any communication forum provided by us and/or our other affiliated companies (“Activities Information”) may be collected as and when the communication and / or transactions are conducted through the Platform.

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

It is be mandatory for Users of the Platform to provide certain categories of Communication Data and Personal Data (as specified at the time of collection). In the event that Users do not provide any or sufficient Communication Data and/or Personal Data marked as mandatory, we may not be able to complete the registration process or provide such Users with our services.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

- USE OF PERSONAL DATA

We collect, retain and use that Personal Data for the following purposes:

1. Verification of User’s identity;

2. processing User’s registration as a user, providing User with a log-in ID for the Platform and maintaining and managing User’s registration;

3. providing User with customer service and responding to User(s) queries, feedback, claims or disputes;

4. to facilitate communication between Users on the Platform and / or processing Users transactions on the Platform;

5. performing research or statistical analysis in order to improve the content and layout of the Platform, to improve our services and for marketing and promotional purposes;

6. subject to applicable law, we (including our affiliated companies and their designated Service Providers) may use User’s name, phone number, residential address, email address, fax number and other data (“Marketing Data”) to provide notices, surveys, product alerts, communications and other marketing materials to User(s) relating to services offered by us or any of our affiliated companies;

7. if User voluntarily submit User information or other information to the Platform for publication on the Platform through the publishing tools, then Users are deemed to have given consent to the publication of such information on the Platform; and

8. making such disclosures as may be required for any of the above purposes or as required by law, regulations and guidelines or in respect of any investigations, claims or potential claims brought on or against us or against third parties.

- SHARING AND DISCLOSURE OF YOUR PERSONAL DATA

User further agree that we may disclose and transfer User’s Personal Data to service providers engaged by us and/or any of our affiliated companies to assist us with providing Users with services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, authentication and verification services and logistics services) (“Service Providers”). These Service Providers are under a duty of confidentiality to us and are only permitted to use Users Personal Data in connection with the purposes specified in clause herein above.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

- COOKIES

MyStore18.com Shop uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

- SECURITY MEASURES

We employ commercially reasonable security methods to prevent unauthorized access to your Personal Data or any other information provided by you, to maintain data accuracy and to ensure the correct use of the information we hold. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold, we cannot guarantee the security of any information User transmit to us and Users do so at their own risk.

- LINKS TO THIRD PARTY WEBSITES

Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, MyStore18.com unless expressly specified on the Website.

MyStore18.com is not responsible for any form of transmission, whatsoever, received by You from any third party website. Accordingly, MyStore18.com does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does MyStore18.com control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by MyStore18.com of the third party websites, the website's provider, or the information on the website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such third party websites and it is recommended that You review the privacy policy of such third party websites prior to using such websites.

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Any changes to this Privacy Policy will be communicated by us posting an amended and restated Privacy Policy on the website. Once posted on the website the new Privacy Policy will be effective immediately. The user agrees that any information we hold about User (as described in this Privacy Policy and whether or not collected prior to or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.